Privacy Policy
Trivia Network Pte Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in compliance with the Personal Data Protection Act 2012 of Singapore (“PDPA”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you engage our fulfillment services.
1Collection of Personal Data
We may collect personal data including, but not limited to:
- Name, contact number, and email address
- Delivery address and billing information
- Business details (for micro‑entrepreneurs we serve)
- Transaction and order history
We collect data directly from you when you use our services, submit forms, or communicate with us.
2Use of Personal Data
Your personal data will be used to:
- Process and fulfill customer orders
- Communicate with you regarding services and updates
- Coordinate with logistics partners for delivery
- Maintain operational records for compliance and audit purposes
- Improve our services and customer experience
- Comply with legal and regulatory requirements
3Disclosure of Personal Data
We may disclose your personal data to trusted third‑party service providers (e.g., couriers, payment processors) strictly for the purposes stated above.
We do not sell, rent, or trade your personal data to any third parties.
4Retention of Data
We retain personal data only as long as necessary to fulfill the purposes outlined or as required by law. When no longer needed, data will be securely deleted.
5Protection of Data
We implement appropriate administrative, physical, and technical safeguards to protect personal data against unauthorized access, disclosure, or misuse. This includes restricted access, secure servers, and encryption where applicable.
6Access and Correction Rights
You have the right to request access to or correction of your personal data. Please contact our Data Protection Officer (DPO) at:
Email: april@trivianetwork.sg
Phone: +65 8987 1070
7Withdrawal of Consent
You may withdraw consent for the collection, use, or disclosure of your personal data at any time by contacting our DPO. Please note that withdrawal of consent may affect our ability to provide services.
8Updates to Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
9Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Email: april@trivianetwork.sg
Phone: +65 8987 1070
Ready to hand off your orders?
Tell us what you sell and what is tricky about shipping it, and we will help you set up a fulfillment workflow that fits.
Trivia Network Pte Ltd
hello@trivianetwork.sg
+65 8987 1070 (call or WhatsApp)
Mon to Fri, 10:00 AM to 6:00 PM. Closed on weekends and public holidays.
Registered office: 12 Woodlands Square #13-79, Woods Square Tower One, Singapore 737715. Not open to visitors. To meet us, please call or WhatsApp to arrange an appointment.